Client Overview
With $1.5 billion in annual sales, Guest Supply supplies 25,000 customers in over 100 countries. They offer a unique combination of capabilities that positions them as a single-resource, full-spectrum solution.
Unique Workforce Challenges
Guest Supply faced compounding issues of poor staffing levels and inventory surpluses. They had a backlog of orders in the system they could not fulfill, which meant lost revenue and their customers’ potential to seek out other suppliers. They contacted SASR for a third-shift selection team to supplement an experienced workforce and help process the excess product without hiring their own team.
Customized Solutions
SASR identified the solution, dispatched their teams within two weeks, and was given full access to the Illinois and Ohio warehouse sites without client operations oversight. In a timely and efficient manner, SASR’s warehouse workforce selected, surveyed, replenished, loaded, and unloaded products to the warehouse.
Under SASR’s leadership, Guest Supply quickly improved fill rates and offered customized expertise to its clients by removing excess inventory and increasing the volume of outbound units. Due to the success of this operation, the client asked SASR to staff a new location in Charlotte, NC, on a year-long contract with the potential of a three-year contract. What started as a five-person team for four weeks quickly grew to a workforce of twenty-two workers for eight months of successful work.
“I don’t know how I would have gotten out of
this mess without you guys”
-Jim Fodey, Operations Manager
Guest Supply, Grove City, Ohio.
Exceptional Results
SASR’s agility in providing an experienced workforce, and adaptive professional field associates, created an immediate solution that filled a specific labor need. This enabled SASR to establish its first long-term contractual assignment with this client.
SASR Workforce Solutions is a Cary, NC-based market leader in the retail, warehouse & distribution, and grocery staffing space. We provide comprehensive workforce solutions that allow clients to strengthen their labor needs across various initiatives, including new store setups, store remodels, project management & managed programs, and other temporary and direct hire labor solutions. SASR provides nationwide coverage across all 50 states via a technology-enabled, centralized approach to recruiting and staffing.